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Just Keep Going (Sometimes Things Go Wrong)

Sometimes things don’t work out the way you plan. Technology doesn’t do what it’s supposed to.  Email doesn’t get delivered.  The package doesn’t get there on time.  The kids color on the couch with permanent markers and you can’t get it out. Today I got a reminder that all you can do is keep going. …

How to Find the Answers to Your Tech Issues

Crashes. Error messages. All those technical issues that make you want to throw something through your monitor or find a strong drink. (I’ll take black coffee, you can make yours Irish if you’d like.) I’ve solved a few of these issues for friends and colleagues recently who’ve asked me how in the world I found …